Refund Policy

1. General Terms

At DNK Ventures, we are committed to ensuring your satisfaction with our digital services. This refund policy outlines the terms and conditions for requesting and receiving refunds for our services.

2. Eligibility for Refunds

• Services not yet initiated: Full refund within 48 hours of purchase
• Technical issues preventing service delivery: Case-by-case evaluation
• Service cancellation by DNK Ventures: Full refund

3. Non-Refundable Services

• Completed digital marketing campaigns
• Delivered content strategy documents
• Implemented app integrations
• Completed market analysis reports

4. Refund Process

1. Submit a refund request to doginalnonkycventures@gmail.com
2. Include your order number and reason for the refund
3. Our team will review your request within 2-3 business days
4. If approved, refunds will be processed to the original payment method
5. Refund processing time: 5-10 business days depending on your payment provider

5. Partial Refunds

For services partially delivered or in progress, refunds will be prorated based on the work completed and resources allocated.

6. Dispute Resolution

If you disagree with our refund decision, you may appeal within 7 days of the decision. Appeals should include additional information supporting your request.

7. Contact Us

For questions about our refund policy, contact us at:

Email: doginalnonkycventures@gmail.com